In the reminder log, you can see which customers you have sent reminders and reminders to.
If you want to resend a reminder or a reminder, you can see an example below how to do this, and it must be done from Debtor/Reports/Interest and reminder/Interest and reminder, not from the Reminder log.
Go to Accounts receivable/Reports/Interest and reminders/Interest and reminders
Filter on the current debtor and invoice number so that you only have what you want to resend on the screen.
Pay attention to the value in 'Number of days since last reminder' and compare with 'Last reminder date'. Anal days must be less than the last date the last reminder was sent.
If you use Reminder as the first sending, you will need to set the 'Reminder 1' text back to 'Reminder' in the Last reminder field
If you do not use Reminder, remove the text "'Reminder 1' in the Last Reminder field
Click Add reminder in the menu to see which 'Reminder' you send first.
To change the text in the Last reminder, right-click on the Last reminder field. In the menu that pops up, select Add new field value.
In the Value field, enter 'Reminder' if the reminder has been the first sending.
If you don't use 'Reminder', don't write anything, just leave the Value field blank.
Click OK to update the text in the Last move field.
Then click Save and refresh to make sure that the Last Reminder field now says 'Reminder'.
If the Last reminder date is less than one day, you need to change the Last reminder date in order to resend the reminder. Change the date by using 'Add new field value' as described above.
Now you're ready to rebroadcast Rykker 1.
Click 'Add jerk' in the menu.
Make sure the 'Reminder fee' and 'Collection fee' fields are not filled in, unless additional fees need to be added.
Click on OK.
Now the reminder is ready for resending and you can either select 'Send as email' or 'Send email from Outlook'
Example of resending reminder 1
On Debtor/Reports/Interest and reminders/Interest and reminders, you can see the overview and which reminders etc. have been created for customers. A Dunning Notice 1 has been sent to a customer, to which both dunning fees and interest have been added. In order to resend this Jerk 1 without creating a Jerk 2, you need to do the following.
Go to Accounts receivable/Reports/Interest and reminders/Interest and reminders
Filter on the current debtor and invoice number so that you only have what you want to resend on the screen.
Pay attention to the value in 'Number of days since last reminder' and compare with 'Last reminder date'. Anal days must be less than the last date the last reminder was sent.
If you use Reminder as the first sending, you will need to set the 'Reminder 1' text back to 'Reminder' in the Last reminder field
If you do not use Reminder, remove the text "'Reminder 1' in the Last Reminder field
Click Add reminder in the menu to see which 'Reminder' you send first.
To change the text in the Last reminder, right-click on the Last reminder field. In the menu that pops up, select Add new field value.
In the Value field, enter 'Reminder' if the reminder has been the first sending.
If you don't use 'Reminder', don't write anything, just leave the Value field blank.
Click OK to update the text in the Last move field.
Then click Save and refresh to make sure that the Last Reminder field now says 'Reminder'.
If the Last reminder date is less than one day, you need to change the Last reminder date in order to resend the reminder. Change the date by using 'Add new field value' as described above.
Now you're ready to rebroadcast Rykker 1.
Click 'Add jerk' in the menu.
Make sure the 'Reminder fee' and 'Collection fee' fields are not filled in, unless additional fees need to be added.
Click on OK.
Now the reminder is ready for resending and you can either select 'Send as email' or 'Send email from Outlook'