Unknown files in Physical Inbox

Note: The following is a service from Uniconta. We teach and do not support forwarding from a 3rd party mail program. If you cannot get the following to work, please contact your reseller.   Note: Forward as attached does not work. It attaches the email itself, not the original attachment. This does NOT work for Uniconta. You always receive the file as an UNK file. Note: If you receive an UNK file in your inbox and have set up a contact person in your Outlook, the error may be in the contact person. Try creating a new contact, but scan [number]@uniconta-inbox.dk and test if it works. If it works, delete the old contact and use the new one. When sending mail from your own mail system to a physical inbox, you may, in rare cases, experience that the submitted files are given the type "UNK". This applies primarily if you use a Microsoft product. This can be solved by changing the settings in Microsoft Outlook/Microsoft Office 365.   Microsoft Exchange How to do it Open "Outlook" on your computer. Tap the "File" menu in the top left corner of the screen.   Tap the "Mail" option in the top left corner of the "Outlook settings" window.         Now it is expected that there will be no errors due to files with type "UNK"   Microsoft Office 365 In Office 365, you need to change the server setup via the settings in the Office 365 solution. Please contact your Microsoft Office 365 administrator to resolve the issue. The administrator cannot be Uniconta A/S. It is probably someone working in your IT department or an external provider.   How to do it Open "Admin center" Tap the "Administration" item in the menu on the left side of the screen. Select the "Exchange" submenu     It is now expected that you can send correctly to the inbox in Uniconta.