Unipedia
Unipedia
Company
- My user has been delayed by '1,2,3...' and I have (do not have) extra server calls.
- Why can't I give my Accountant access under Company Information?
- Why can't I save my 'Reseller access' settings?
- I cannot see my modules/my fixed profile/profile is wrong.
- Why don’t I have ‘Item name groups’ in my Uniconta menu?
- How can I create a follow up activity on a contact and link it to a prospect/customer?
Project
- Why does my salesorder for my project not use the price on my pricelist?
- How can I view the general ledger transactions on my projects?
- Can I use the Uniconta APP to send photos of my receipts without paying for the project module?
- Why is my employee unable use the Uniconta App for our project?
- Why can't I get 'project invoice' to work?
Vendor
- How do I know if there is a physical voucher linked to my purchase order?
- My customer/vendor uses several currencies and their balance is showing incorrectly.
- Why can't I merge my payments?
- How do I know if there are errors in my payment proposal?
- Why is my 'Payment ID' column empty in my Physical Voucher (inbox)?
- Error message when creating purchase invoice
Tools
Inventory
- What is the difference between 'In stock (Financial)' and 'In stock (Physical)'
- How do I recalculate my stock?
- Which cost price are inventory items posted with, when added in an inventory journal at a cost price of 0?
- When is my inventory status updated?
- How long does it take to recalculate my inventory / cost prices?
- Why is my item name group not used on my report?
Users
General
- Why do I have to accept the license agreement every time I log in?
- How do I delete a layout?
- Can I change the color of my Uniconta screen?
- How can I find out whom an email/address/telephone number belongs to?
- Our API is slow / takes several seconds per call.
- I get a script error message when I start Uniconta.
Customer
- Why is my document not set from the 'Sender e-mail' entered in my 'E-mail set up'?
- I changed the due date on my invoice but it did not change under open transations.
- Why is the second page of my invoice /document empty?
- Why do my customers receive mails with Chinese characters?
- Why does my contact person receive all mails for this customer/vendor?
- Can I send a proforma invoice?
General Ledger
- My journal balances to 0 but I cannot post it because there is an 'Error in the journal'. Why?
- Why does the paperclip icon not disappear when I delete my attachment?
- Why is the 'Total' column on the 'Transactions' side of my bank reconciliation incorrect?
- Why is there no opening balance in my bank reconciliation?
- Why can't I account for my accruals?
- Why do my financial statement and my account statement not match?