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Customer

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  • Why is my document not set from the 'Sender e-mail' entered in my 'E-mail set up'?
  • I changed the due date on my invoice but it did not change under open transations.
  • Why is the second page of my invoice /document empty?
  • Why do my customers receive mails with Chinese characters?
  • Why does my contact person receive all mails for this customer/vendor?
  • Can I send a proforma invoice?
  • Why can't I send my invoice?
  • How do I send a pro forma invoice via e-mail?
  • Why is my delivery note not sent by e-mail?
  • Why are my orders not sent from my employees e-mail?
  • Where can I edit my customer and vendor invoice layouts?
  • Why can't I post transactions with my dimension?
  • How do I sent an account statement to several customers at once?
  • Why can't I import a mandate for SEPA?
  • Why are my documents created in the wrong language?
  • Why is my salesorder not sent from the correct employee?
  • Why do I get this error message in my SEPA payment proposal?: GL Journal 'SEPA'. Setting 'Voucher number allocation at posting' must be selected.
  • Which delivery addresses will be printed on my documents when I use another 'Invoice account'?
  • Why can't I register my SEPA mandate? Warning message 'No record is selected'.
  • The delivery address / Installation is wrong on my invoice.
  • Why does my quotation show other follow-up activities?
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